Frequently Asked Questions
Everything you need to know about shopping at Nekoto Books.
How long does shipping take for my order?
Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed apparel. Items must still have their original tags attached to be eligible for a full refund.
How do I determine my correct size?
Each product page includes a detailed size guide. We recommend measuring a similar garment you own and comparing it to our chart for the most accurate fit.
Are your materials sustainably sourced?
Yes, Nekoto Books is committed to ethical fashion. We use organic cotton and recycled polyester across our entire collection to minimize our environmental footprint.
Can I track my package after it has shipped?
Absolutely. Once your order is processed, you will receive an email containing a tracking number and a link to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.